Delivery main image Delivery image

Delivery

Contractor Essentials is owned and operated by Macservice Pty Ltd (ABN 43 064 478 842), trading as TMG Test Equipment.   Our warehouse is operated out of Clayton South, VIC, Australia and we have remote staff based in Sydney, NSW and Brisbane, QLD.

 

Delivery Methods & Shipping Costs

  • Collect from our Warehouse (scroll down)

  • Courier Service - Australia Post (Express Post Bags only), Toll Prioirity Road, and Overnight Services.

We only use Australia Post Express Post Bags with the Signature Required service for all small items, and Toll Priority service for all others.   We understand you need your goods quickly and only utilise the best B2B freight services.

All orders over $500 within Australia has FREE shipping via Australia Post or Toll Priority Parcel-OffPeak Service.    
Orders less than $500 (ex GST) will incur a shipping fee.

 

Delivery times

  • Collection directly from our warehouse

If all items are in stock, depending on the size of your order, please allow up to 2 business hours to finalising picking your order.  In many cases your order can be finalised and made ready for collection on the spot or with a delay of 15 to 20 minutes, dependent on our business and staff levels at the time.

Our warehouse is open from 8am to 5.30pm Monday to Friday.

Our Warehouse is located at 231 Osborne Ave, Clayton South, Victoria, Australia.
Need Directions?

  • Australia Post Express Post Bags

Depending on what postcode your order is being delivered to, the service is Overnight.   If you fall outside of their Overnight Delivery network there may be a further delay.

For delivery time information based on your delivery address see https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage#express-postcodes within their network.

  • Toll Priority (Australia) Road Express
    • Service Types   
      • Auswide 1kg Satchels
      • Auswide 3kg Satchels
      • Auswide 5kg Satchels
      • Parcels – Off Peak
         

To look up the delivery times by Toll Prortity Road Express, navigate to https://online.toll.com.au/trackandtrace/transitTimeEnquiryCriteria.do

  • Now select Toll Business “Toll Priority (Australia)” then hit “Next”. 
  • Now select one of the listed Service Types above, along with Origin Suburb “Clayton South” (Postcode 3169), and your Destination Suburb.

Contractor Essentials, Australia Post and Toll Priority has no liability or responsibility for differences between these indicative and the actual transit times.

 

Need your order Urgently?

If your order is required to be received overnight, please contact us after your order has been finalised and paid for.
We will then provide you with an Overnight Freight quote via Toll Priority based on your location and can be paid separately over the phone via credit card. 

Please note, the cut off time to arrange overnight delivery is 12pm weekdays.   Our office is closed on weekends.

 

Tracking your shipment

When we ship your order you will be provided tracking information via email and/or SMS.   To track your shipment please use the links below.

  • Australia Post

Tracking Link => Australia Post Tracking Website

  • Toll Priority (Australia)

Tracking Link => Toll Consignment Tracking Website 

 

Delivery Acceptance

All delivery orders require a signature upon delivery.  If there's no one at home to sign for the parcel, or a ‘to the door’ service is not available in your area, a card will be left with instructions on how to either collect from the nearest Australia Post office or Toll Depot, or for Toll Prioity organise for the shipment to be redelivered. 

Once your parcel has been signed for you will be responsible for any damage to or loss of your items. 

 

 

Out of stock items

Occasionally if a particular product is in high demand we may need to re-order the product from our suppliers and there will be a delay.

If items are out of stock, we will contact to advise you of the delay, and provide you with a choice to cancel your order or place the item on backorder.   We attempt to minimise any delays in all instances and pride ourselves on our superior customer service.

You will not be charged extra for multiple/split deliveries.

 

International Delivery

We are unable to ship internationally on most of our products due to our supplier agreements and given that we have exclusive special pricing especially for the contractor industry.

If you are based overseas please contact us to discuss your needs so we can assess whether we can assist.